Active listening is a powerful tool advisors can use to gain insight into how to communicate with clients and effectively coach them toward intentional action.
Did you know that you could create a referable experience for your clients simply by listening to them?
It’s been proven that active listening causes “feel good” chemicals to be produced in the brain. In other words, simply by showing someone you’re present in conversation—making eye contact, acknowledging what the other person is saying, mirroring body language—you can make them feel happy, ultimately creating a positive and validating experience for them.
Active listening is more than just a mood-boosting skill, however. It’s a powerful tool that advisors can use to gain insight into how to communicate with clients and effectively coach them toward intentional action.
Click here to read the full article and watch Penny’s video at WealthManagement.com.