I hear from advisors all the time that they're really happy with the people they have, they believe they have the right people on the team, and they've spent a lot of time and money investing in human capital. But if they're being honest, they're not 100% sure what their team is doing all day, every day, or that they're operating as efficiently as possible. If you're feeling as if this is the case, chances are - you're right!
