As the Founder of Thrivos Consulting, I believe that practice management as a discipline is 15% technical concept and 85% a business owner's ability to shift behavior and evolve as the world around them evolves. Through my new series, I'll be discussing topics including: redefining operational efficiency, thinking more strategically about your P&L, thinking more strategically about the team members you're hiring and how to create a productive cost from those hires, how to understand communication styles, how to drive our own ability to present and engaged with others, how to drive our own emotional intelligence, and more. As a financial advisor, it's important to learn and understand the technical side of practice management, but it's just as important to understand the softer side of practice management.